Last updated: October 7, 2026
This Privacy Policy explains how Atomic Plumbing ("Atomic Plumbing," "we," "us," or "our") collects, uses and protects information when you visit atomicplumbing.com, request service, or apply for a job with us. If you have questions, call us at 757.448.3620 or write to us at the address below.
Information we collect
Information you give us
- Service requests and contact forms: your first and last name, phone number, and the details you share about your plumbing problem. If you include an address or other details in your message, we receive those too.
- Job applications: your name, phone number, any message you send, and the résumé or other files you upload.
- Phone calls and visits: when you call or book a visit, we record the information needed to schedule and complete the work, such as your name, service address, phone number and job details.
Information collected automatically
Like most websites, ours automatically receives basic technical information when you visit, such as your IP address, browser type, device type, the pages you view and the site that referred you. We use Google Tag Manager to load analytics and advertising measurement tools that help us understand how visitors use the site and how our ads perform. These tools may use cookies or similar technologies. Our security software also logs IP addresses and visit activity to protect the site from attacks and spam.
How we use your information
- To respond to your request, schedule service, and complete and follow up on the work.
- To review job applications and contact applicants.
- To answer questions and provide customer support.
- To understand how our website is used and improve it and our advertising.
- To keep our website secure and prevent fraud and spam.
- To meet legal, tax and recordkeeping obligations.
How we share information
We do not sell your personal information. We share it only as needed to run our business:
- Service providers that host our website, deliver form notifications by email, provide analytics and advertising measurement, and help us run our operations. They may use your information only to provide services to us.
- Embedded content: some pages include content from other companies, such as Google Maps and YouTube videos. These companies may collect information about your visit under their own privacy policies.
- Financing partners: if you choose to apply for financing, you will be taken to our financing partner (GoodLeap), which handles your application under its own privacy policy. We do not receive your full credit application.
- Legal reasons: when required by law, or to protect our rights, our customers or others.
- Business transfers: if our business is sold or reorganized, customer information may be transferred as part of that transaction.
Cookies and your choices
You can block or delete cookies in your browser settings. Doing so may affect how some parts of the site work. You can opt out of Google Analytics at tools.google.com/dlpage/gaoptout and manage Google ad personalization at adssettings.google.com.
How long we keep information
We keep customer and job records for as long as we need them to provide service, honor warranties and meet legal and tax requirements. We keep job applications for a reasonable period after a hiring decision. Website form submissions and security logs are kept only as long as they are useful for those purposes.
How we protect information
We use reasonable administrative, technical and physical safeguards to protect your information, including encrypted (HTTPS) connections and website security monitoring. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your rights
You may ask us to tell you what personal information we have about you, correct it, or delete it, subject to any records we are legally required to keep. Depending on where you live, you may have additional rights under state law. To make a request, call us at 757.448.3620 or write to us at the address below. We will verify your request before acting on it.
Children
Our website is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has sent us information, contact us and we will delete it.
Changes to this policy
We may update this policy from time to time. When we do, we will change the date at the top of this page.
Contact us
Atomic Plumbing
1377 London Bridge Rd
Virginia Beach, VA 23453
Phone: 757.448.3620